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Refund and Cancellation Policies

Refund Policy

We advise conference organizers to carefully read this information before making a ConfManage service request (CSR).

Cancellation Policy:

  1. Cancellations Prior to Access Grant:
  • - Notice Period: Cancellations made up to 24 hours before granting ConfManage access to the conference organizer via email or phone.
  • - Penalty: A processing fee of $500 will be applied.
  1. Cancellations Post Access Grant:
  • - Notice Period: Cancellations made 48 hours or more after granting ConfManage access to the conference organizer.
  • - Penalty: A charge amounting to half of the service rate will be applied.

 


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